Article ID: 262523 - View products that this article applies to.
When you send an item that is based on a custom form, the form is not sent and you receive the following error message:
The Operation Failed
A Recipient field on the custom form is configured with an initial value and with the Calculate this formula automatically option for that value.
To resolve this problem, use either of the methods in this section:
The Recipient fields of Outlook items include the following fields:
(http://go.microsoft.com/fwlink/?LinkId=151500)for other considerations.