Article ID: 262540 - Last Review: September 23, 2005 - Revision: 3.1

Internet Explorer Hangs If You Click the Back Button When Printing a Word Document

This article was previously published under Q262540
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SYMPTOMS

If you click the Back button after you click the Print button when you are viewing a Microsoft Word document in a frame set in Internet Explorer, Internet Explorer may stop responding (hang).

RESOLUTION

To resolve this problem, obtain the latest service pack for Internet Explorer version 5.01. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
267954  (http://support.microsoft.com/kb/267954/EN-US/ ) How to Obtain the Latest Internet Explorer 5.01 Service Pack

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Internet Explorer version 5.01 Service Pack 2.

APPLIES TO
  • Microsoft Internet Explorer 5.01
Keywords: 
kbhotfixserver kbqfe kbbug kbfix kbie501presp2fix kbprint kbqfe KB262540
Retired KB ArticleRetired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
 

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