OFF2000: Templates Do Not Appear in New Dialog Box

When you try to create a new document, you may be unable to view all templates from the New dialog box (on the File menu) if the following conditions are true:

• The templates exist in subdirectories under the main template directory.
• The Default Workgroup Template directory resides on a Novell server.
• Your computer is running the Microsoft NDS (NetWare Directory Services) client.

To resolve this problem, obtain the latest service pack for Microsoft Office 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Office 2000 Service Pack 2.