You receive a script error when you access the Proofpoint folder in Outlook 2010 in Microsoft Office 365 Dedicated

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Article ID: 2627703 - View products that this article applies to.
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Symptoms

In Microsoft Office 365 Dedicated, you receive the following script error when you access the Proofpoint folder in Microsoft Outlook 2010: 

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Java script error message

Cause

The cause is being investigated.

Resolution

Remove any RSS Feeds subscriptions in Outlook 2010. Then, restart the client. To do this, follow these steps:

  1. Click the File tab, and then under Help, click Options.
  2. Click Advanced.
  3. Under RSS Feeds, make sure that Synchronize RSS Feeds to the Common Feed List (CFL) in Windows is not selected. Then, click OK.
  4. In the Outlook Navigation Pane, locate the RSS Feeds folder. Delete any subfolders in the RSS Feeds folder.
  5. Restart Outlook.
  6. Click the Proofpoint Archive folder to make sure that no script errors occur.

Properties

Article ID: 2627703 - Last Review: March 5, 2013 - Revision: 2.0
Applies to
  • Microsoft Business Productivity Online Dedicated
  • Microsoft Business Productivity Online Suite Federal
  • Microsoft Outlook 2010
Keywords: 
vkbportal226 KB2627703

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