Article ID: 262864 - Last Review: September 10, 2004 - Revision: 1.2 Sounds do not play when a presentation is run on another computer in PowerPoint 2000This article was previously published under Q262864 For a Microsoft PowerPoint 2002 version of this
article, see
285521
(http://support.microsoft.com/kb/285521/
)
. On This PageSYMPTOMS When you create a presentation containing sound files, the
sound files within the presentation may play perfectly on one computer, but
some or all of the sound files may fail to play on another computer. You may
receive the following error message: The server
application, source file, or item can't be found, or returned an unknown error.
You may need to reinstall the server application. CAUSE This behavior occurs when a presentation contains links to
sound files that have been stored in another location. If the linked sound
files are located in a folder that cannot be accessed from another computer,
the files cannot be loaded and played. WORKAROUNDMethod 1: Embed Sound Files into the PresentationOne way to resolve this problem is to increase the Link sounds with size greater than ___ Kb setting in Microsoft PowerPoint 2000. This strategy allows you to embed the sounds into your presentation and have them play back on a different computer without copying each sound separately.To do this, follow these steps:
You have to reset the play settings for each sound after you reinsert it into the original presentation. This process increases the file size of the presentation by the size of the sound file being embedded. These steps apply only to *.wav, *.au, and *.aiff sound files. You cannot embed MP3 sound files into PowerPoint presentations, even though PowerPoint 2000 can play MP3 files. Use Pack and Go to Gather SoundsUse the Pack and Go feature to bundle all the presentation and associated sound files, and then unpack these files into a directory on the new computer before running the presentation. To do so, follow these steps:
REFERENCESFor more
information about linking and embedding, click Microsoft PowerPoint Help on the Help menu, type use linked and embedded objects to share
information between office programs in the Office Assistant or the
Answer Wizard, and then click Search to view the topics returned.
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