Unable to connect to network share when Net Logon service is not started

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Article ID: 262916 - View products that this article applies to.
This article was previously published under Q262916
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SYMPTOMS

When you attempt to connect to a Microsoft Windows 2000 computer over the network, you may receive one of the following error messages:

Error message 1
You must supply a password to make this connection:
Resource: \\computername\IPC$
Error message 2
computername
An extended error has occurred

CAUSE

This behavior can occur if the Net Logon service is not started on the Windows 2000 computer.

RESOLUTION

To connect to the network share, follow these steps:
  1. In Control Panel, double-click Administrative Tools, and then click Services.
  2. Right-click the Net logon icon, and then click Start.

MORE INFORMATION

This issue affects only Windows 9x computers. Computers running Windows NT and/or Windows 2000 are able to connect when the Net Logon service is turned off.

Properties

Article ID: 262916 - Last Review: January 27, 2007 - Revision: 2.4
APPLIES TO
  • Microsoft Windows 98 Standard Edition
  • Microsoft Windows 95
Keywords: 
kbenv kberrmsg kbnetwork kbprb KB262916

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