Unable to connect to network share when Net Logon service is not started

Article ID: 262916 - View products that this article applies to.
This article was previously published under Q262916
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SYMPTOMS

When you attempt to connect to a Microsoft Windows 2000 computer over the network, you may receive one of the following error messages:

Error message 1
You must supply a password to make this connection:
Resource: \\computername\IPC$
Error message 2
computername
An extended error has occurred
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CAUSE

This behavior can occur if the Net Logon service is not started on the Windows 2000 computer.
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RESOLUTION

To connect to the network share, follow these steps:
  1. In Control Panel, double-click Administrative Tools, and then click Services.
  2. Right-click the Net logon icon, and then click Start.
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MORE INFORMATION

This issue affects only Windows 9x computers. Computers running Windows NT and/or Windows 2000 are able to connect when the Net Logon service is turned off.
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Properties

Article ID: 262916 - Last Review: January 27, 2007 - Revision: 2.4
APPLIES TO
  • Microsoft Windows 98 Standard Edition
  • Microsoft Windows 95
Keywords: 
kbenv kberrmsg kbnetwork kbprb KB262916
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