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Unable to connect to network share when Net Logon service is not started
Article ID: 262916 - View products that this article applies to.
This article was previously published under Q262916
When you attempt to connect to a Microsoft Windows 2000 computer over the network, you may receive one of the following error messages:
Error message 1
Error message 2
You must supply a password to make this connection:
An extended error has occurred
This behavior can occur if the Net Logon service is not started on the Windows 2000 computer.
To connect to the network share, follow these steps:
This issue affects only Windows 9x computers. Computers running Windows NT and/or Windows 2000 are able to connect when the Net Logon service is turned off.