Cannot Renew Verisign Certificates in IIS 5.0

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Article ID: 262979 - View products that this article applies to.
This article was previously published under Q262979
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If you attempt to renew an SSL certificate from Verisign, the renewal with Verisign fails.


Windows 2000 Professional, Windows 2000 Server, and Windows 2000 Advanced Server generate PKCS7-formated renewals, which Verisign does not accept.


To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
The English version of this fix should have the following file attributes or later:
   Date       Time      Version       Size    File name    Platform
   10-02-2000 1:35:53PM 5.0.2195.2399 200,976 Certwiz.ocx  x86


Microsoft has confirmed that this is a problem in Internet Information Services 5.0. This problem was first corrected in Windows 2000 Service Pack 2.

More information

This fix changes the behavior in Windows 2000, so that it generates PKCS10-formatted renewal requests.


Article ID: 262979 - Last Review: October 26, 2013 - Revision: 3.0
Applies to
  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Professional Edition
kbnosurvey kbarchive kbhotfixserver kbqfe kbbug kbfix KB262979

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