Article ID: 263020 - View products that this article applies to.
This article was previously published under Q263020
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When you view the properties of a form field, Word may stop responding and you may receive one of the following error messages.
NOTE: To view the properties of a form field, unprotect your form. Then, right-click the form field and click Properties on the shortcut menu.
In Microsoft Windows 95 or Microsoft Windows 98
When you click Details (on Microsoft Windows Millennium Edition, press ALT+D), you receive the following message:
This program has performed an illegal operation and will be shut down.
If the problem persists, contact the program vendor.
NOTE: The actual memory address may vary.
WINWORD caused an invalid page fault in MSO97.DLL at 0167:30733613.
In Microsoft Windows NT 4.0
An application error has occurred and an application error log is being generated.
Exception: access violation (c0000005, address:30733613)
In Microsoft Windows 2000
To view the error log, point to Search on the Windows Start menu, and then click For Files or Folders. In the Search for files and folders named box, type drwtsn32.log and click Search Now. After the file is found, right-click Drwtsn32 (Drwtsn32.log), and then click Open on the shortcut menu.
WINWORD.exe has generated errors and will be closed by Windows.
You will need to restart the program.
An error log is being created.
This problem occurs when two or more macros have the same name in different modules in the same Microsoft Word project.
Rename one of the macros to use a different macro name. To rename one of the macros, follow these steps:
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was corrected in Microsoft Word 2000.
Article ID: 263020 - Last Review: October 20, 2013 - Revision: 1.1