XCON: Message Transfer Agent Generates Event 1016 When Logging Performance Monitor Counter in Windows 2000 Server

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This article was previously published under Q263112

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SYMPTOMS

If the Exchange Server 5.5 Service Pack 3 message transfer agent (MTA) is installed on a computer that is running Microsoft Windows 2000 Server, the MTA may log an event 1016 when it is writing an extensible counter to the Windows 2000 Server Performance Monitor log.

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CAUSE

This issue can occur because Performance Monitor in Windows 2000 Server requires that performance data be entered in 8-byte lengths. The MTA does not always use 8-byte lengths.

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RESOLUTION

To resolve this problem, obtain the latest service pack for Exchange Server 5.5. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

191014 (http://support.microsoft.com/kb/191014/EN-US/ ) XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack

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STATUS

Microsoft has confirmed that this is a problem in Microsoft Exchange Server version 5.5 Service Pack 3. This problem was first corrected in Exchange Server 5.5 Service Pack 4.

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APPLIES TO

Microsoft Exchange Server 5.5 Service Pack 3

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kbbug kbexchange550presp4fix kbexchange550sp4fix kbfix kbqfe KB263112

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Retired KB Content Disclaimer

This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.

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