Visio2000: Error 1324: The Folder Path Contains an Invalid Character This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
This article was previously published under Q263150 SYMPTOMS
When you attempt to install Visio 2000 on a computer that is running
one of the following operating systems
Error 1324: The folder path folder name contains
an invalid character.
CAUSE
This behavior can occur if the computer is using a real mode (16-bit)
driver to access the CD-ROM drive, or if the CD-ROM drive is operating
in MS-DOS Compatibility mode.
NOTE: Real mode CD-ROM drivers do not support long file names. RESOLUTION
To resolve this issue, contact your hardware manufacturer to inquire about
how to obtain a protected mode (32-bit) driver for your CD-ROM drive.
For information about how to contact your hardware manufacturer, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base: 65416 (http://support.microsoft.com/kb/65416/EN-US/) Hardware and Software Third-Party Vendor Contact List, A-K 60781 (http://support.microsoft.com/kb/60781/EN-US/) Hardware and Software Third-Party Vendor Contact List, L-P 60782 (http://support.microsoft.com/kb/60782/EN-US/) Hardware and Software Third-Party Vendor Contact List, Q-Z MORE INFORMATION
If protected mode drivers are not available or do not work, run Visio 2000
Setup from a shared CD-ROM drive on another computer on the network.
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