How to manually remove ActiveSync 3.x

This article describes how to manually remove ActiveSync software from your computer. You may need to manually remove ActiveSync if you cannot install or remove the software using the standard procedure.

Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
To remove ActiveSync, follow these steps:

1. If the ActiveSync icon is displayed on the desktop, drag it to the recycle bin.
2. Locate the Microsoft ActiveSync folder, and then rename it or remove it.
3. Click Start, click Run, type Regedit, and then click OK.
4. Locate and delete the following registry keys:
   • HKey_Local_Machine\Software\Microsoft\Windows\Current Version\Uninstall\Windows CE Services
   • HKey_Local_Machine\Software\Microsoft\Windows CE Services
   • HKey_Users\Default\Software\Microsoft\Windows CE Services
5. Restart the computer and reinstall ActiveSync.

After you restart the computer, if a Get connected dialog box is displayed, click Cancel, and then continue reinstalling ActiveSync.