Authentication may be unsuccessful when you use Internet Explorer 9 to visit a secure website that requires client-side certificates

Article ID: 2631938 - View products that this article applies to.
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SYMPTOMS

You use Windows Internet Explorer 9 to visit a secure (HTTPS) website by using Secure Sockets Layer (SSL), and the website requires client-side certificates. However, after the connection is created, the prompt for the client certificate may not appear. Therefore, the authentication may be unsuccessful.

Note This problem does not occur if a proxy server is used in the connection between the client and the web server.

RESOLUTION

To resolve this problem, install this update.

Security update information

To resolve this issue, install the most recent cumulative security update for Windows Internet Explorer. To do this, visit the following Microsoft website:
http://update.microsoft.com
For more technical information about the most recent cumulative security update for Internet Explorer, visit the following Microsoft website:
http://www.microsoft.com/technet/security/current.aspx
Note This update was first included in security update 2618444.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
2618444 MS11-099: Cumulative Security Update for Internet Explorer: December 13, 2011

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 2631938 - Last Review: December 13, 2011 - Revision: 1.0
APPLIES TO
  • Windows Internet Explorer 9
Keywords: 
kbqfe kbbug kbfix kbexpertiseinter kbsurveynew KB2631938

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