Article ID: 2632329 - View products that this article applies to.
When you try to import a .pst file into Microsoft Outlook for Mac 2011, you receive the following error:
The Data File could not be imported. This Outlook Data File is saved in ANSI format, which cannot be imported by Outlook for Mac.
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In this case, the .pst file is saved in the 97-2002 format that Outlook for Mac 2011 does not support.
Open the .pst file in Microsoft Outlook 2010, and move the contents to a new .pst file that is saved in Unicode format. To do this, follow these steps: