Article ID: 2632494 - View products that this article applies to.
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After you click Share Site on the Site Actions menu in Microsoft SharePoint Online to invite external users to your site, you receive the following error message:
Or, you can't give external users access to the Members group or to the Visitors group.
The groups required to manage users for your site are missing. You can either create them on your own as described here, or you can use advanced permissions to manage permissions for your site.
To resolve this issue, add the missing group or groups to the site. To do this, follow these steps:
This behavior can occur when the Members group, the Visitors group, or both groups are missing from the SharePoint Online site. At least one of these two groups is must be present for you to be able to invite external users.
Still need help? Go to the Office 365 Community
Article ID: 2632494 - Last Review: February 27, 2013 - Revision: 5.0
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