Running Software Inventory on Encrypted Volume Temporarily Degrades System Performance

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Article ID: 263419 - View products that this article applies to.
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SYMPTOMS

When a disk volume or folder is encrypted and contains a substantial amount of data, disk I/O may be excessive while the Software Inventory process reads the file information.

While the Software Inventory process is running, the disk subsystem is very busy, which may cause other application tasks to be delayed. On a workstation with large amounts of encrypted data, the computer will appear sluggish or unresponsive to the user for an extended period of time. On a server with large volumes of data, this behavior could result in noticeable performance degradation.

CAUSE

The Software Inventory process reads header information from each file that is inventoried. When files are encrypted, the header information in the file is also encrypted. In order for Software Inventory to obtain header information from a file, the file must be decrypted.

WORKAROUND

Disable the Software Inventory Client Agent for the site containing the encrypted data.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

The ability to selectively exclude disk volumes or folders from Software Inventory is proposed for future versions of Systems Management Server (SMS).

Properties

Article ID: 263419 - Last Review: October 20, 2013 - Revision: 3.2
APPLIES TO
  • Microsoft Systems Management Server 2.0 Standard Edition
Keywords: 
kbnosurvey kbarchive kbnofix kbprb kbsms200presp3 KB263419

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