You cannot save a downloaded file to an offline redirected location in Windows Internet Explorer 9

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Article ID: 2634434 - View products that this article applies to.
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SYMPTOMS

Consider the following scenario:
  • You redirect parts of a user profile to a file server by using Folder Redirection policies.
  • You are not connected to the network where the file server is located. Therefore, the redirected folders are available offline.
  • In Windows Internet Explorer 9, you try to download a file from a Low Integrity Level zone. For example, you try to download a file from a webpage where protected mode is turned on. 
  • You try to download a file from the webpage to the redirected folder.
In this scenario, you may be prompted to save the file two times. Additionally, the file is not saved as expected. Instead, two partial files are saved to the redirected folder.

CAUSE

This issue is caused by a bug in the Windows Internet Explorer 9 Download Manager logic.

RESOLUTION

To resolve this problem, install this update.

Security update information

To resolve this issue, install the most recent cumulative security update for Internet Explorer. To do this, visit the following Microsoft website:
http://update.microsoft.com
For more technical information about the most recent cumulative security update for Internet Explorer, visit the following Microsoft website:
http://www.microsoft.com/technet/security/current.aspx
Note This update was first included in security update 2618444.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
2618444 MS11-099: Cumulative Security Update for Internet Explorer: December 13, 2011

WORKAROUND

To work around this issue, do one of the following:
  • Do not redirect part of the user profile.
  • Do not make the redirected folders available offline.
  • Save the downloaded file to a location other than the redirected folder.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 2634434 - Last Review: December 14, 2011 - Revision: 1.0
APPLIES TO
  • Windows Internet Explorer 9
Keywords: 
kbqfe kbfix kbbug kbexpertiseinter kbsurveynew KB2634434

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