Select the product you need help with

Description of the Microsoft Lync for Mac 2011 14.0.1 update

Article ID: 2634523 - View products that this article applies to.

Introduction

This update resolves an issue for users of Mac OS X 10.7.2 (Lion) that causes Microsoft Lync for Mac 2011 to close unexpectedly when you sign in. This update also resolves an issue that prevents users from signing in to Office 365. This update is required for all users who use Lync for Mac 2011 with Office 365.

Back to the top | Give Feedback

RESOLUTION

Prerequisites

Before you install the Lync 2011 14.0.1 update, make sure that you have Lync 2011 14.0.0 installed on your computer. Also make sure that the computer is running Mac OS X v10.5.8 or a later version of the Mac OS X operating system.

To verify that the computer meets the OS version prerequisite, click About This Mac on the Apple menu.

To verify that Lync 14.0.0 is installed on your computer, follow these steps:

On the Go menu, click Applications.
Open Lync.
On the Lync menu, click About Lync.
In the About Lync dialog box, notice the version number that is displayed there. It should be 14.0.0.

Back to the top | Give Feedback

How to obtain the update

The following file is available for download from the Microsoft Download Center:

Collapse this imageExpand this image

Download the Microsoft Lync for Mac 2011 14.0.1 Update package now.

(http://www.microsoft.com/downloads/details.aspx?FamilyID=89055b8f-cddb-4713-b736-4f37725fd78d)

Release Date: October 21, 2011

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591

(http://support.microsoft.com/kb/119591/ )

How to obtain Microsoft support files from online services

Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Updated files

For a complete list of the files that this update adds or changes, double-click the update installer, and then click Show Files on the File menu.

Notes

The Lync 2011 14.0.1 update is also available from Microsoft AutoUpdate. AutoUpdate is a program that automatically keeps Microsoft software up-to-date. To use AutoUpdate, start Microsoft Lync or another Microsoft Office application, and then click Check for Updates on the Help menu.

For more information about resources for Lync for Mac 2011, visit the following Microsoft website:

http://www.microsoft.com/mac

(http://www.microsoft.com/mac)

Back to the top | Give Feedback