WD2000: Invalid Page Fault When You Split Cells with "Merge Cells Before Split" Turned Off

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Article ID: 263521 - View products that this article applies to.
This article was previously published under Q263521
This article has been archived. It is offered "as is" and will no longer be updated.
NOTE: The information in this article applies to the Japanese version%3 of Word 2000.
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SYMPTOMS

In Word 2000 Japanese Edition, when you split several cells with the Merge cells before split option turned off, an invalid page fault or application error occurs.

Steps to Reproduce Problem

  1. Start Word 2000.
  2. Open a new document, and create a 1 x 3 table (3 columns and 1 row).
  3. Click the leftmost cell. On the Table menu, click Split Cells.
  4. Split the cell into 1 column, 2 rows.
  5. Select the center cell and the rightmost cell. On the Table menu, click Split Cells.
  6. Clear the Merge cells before split check box, and split the cells into 1 column, 2 rows.
Result: An invalid page fault or an application error occurs, with the following error message:
Document - Microsoft Word: WINWORD.exe - Application Error
-----------------------------------------------------------------
The instruction at "0xXXXXXXXX" referenced memory at "0xXXXXXXXX".
The Memory could not be "read".

Click on OK to terminate the application.
Click on CANCEL to debug the application.
[OK] [Cancel]

CAUSE

This problem is caused by a malfunction in the function of splitting rows in Word 2000 Japanese edition. When you clear the Merge cells before split check box, there is a problem in the process of updating the cache. So the operation to split cells is continued, and an application error occurs.

RESOLUTION

To resolve this problem, obtain the latest service pack for Microsoft Office 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
276367 OFF2000: How to Obtain the Latest Office 2000 Service Pack

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Office 2000 Service Pack 2.

Properties

Article ID: 263521 - Last Review: February 28, 2014 - Revision: 1.2
APPLIES TO
  • Microsoft Word 2000 Standard Edition
Keywords: 
kbnosurvey kbarchive kbbug kbfix kboffice2000presp2fix kboffice2000sp2fix kbqfe KB263521

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