Article ID: 263627 - View products that this article applies to.
This article was previously published under Q263627
When object auditing is enabled, your Microsoft Windows 2000-based computer may stop responding (hang).
Customers have reported receiving a black screen, which seemed to indicate that the server experienced an access violation but in fact it just stopped responding. Some customers have reported that their computers restarted, but this is because third-party software was monitoring for hangs and restarted the server.
There is a problem with object auditing and locking in the kernel that can cause a deadlock. The only symptom of this issue is your computer hanging when auditing is enabled.
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910The English version of this fix should have the following file attributes or later:
(http://support.microsoft.com/kb/260910/EN-US/ )How to Obtain the Latest Windows 2000 Service Pack
Date Time Version Size File name ---------------------------------------------------------- 29-May-2001 09:43 5.0.2195.3649 1,685,632 Ntkrnlmp.exe 29-May-2001 09:43 5.0.2195.3649 1,685,312 Ntkrnlpa.exe 29-May-2001 09:44 5.0.2195.3649 1,705,984 Ntkrpamp.exe 29-May-2001 09:43 5.0.2195.3649 1,663,424 Ntoskrnl.exe
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.
For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:
265173For additional information about how to install multiple hotfixes with only one reboot, click the article number below to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/265173/EN-US/ )The Datacenter Program and Windows 2000 Datacenter Server Product
(http://support.microsoft.com/kb/296861/EN-US/ )Use QChain.exe to Install Multiple Hotfixes with One Reboot
Article ID: 263627 - Last Review: February 21, 2007 - Revision: 3.3