Printing problems in a client application that is developed in Visual Studio 2008

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Article ID: 2637120 - View products that this article applies to.
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SYMPTOMS

Consider the following scenario:
  • You develop a client application in Microsoft Visual Studio 2008. The client application uses a ReportViewer control.
  • The client application tries to use a nondefault printer to print a report that is hosted by the ReportViewer control.
In this scenario, your experience printing problems. For example, the wrong paper tray is used, the report is printed in black and white when the printer is set to use colors, or the client application crashes.

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft website:
http://support.microsoft.com/contactus/?ws=support
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

To apply this hotfix, you must have Visual Studio 2008 Service Pack 1 (SP1) installed.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfix.

File information

The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

For all supported versions of Visual Studio 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Microsoft.reportviewer.common.dll9.0.30729.57593,649,53602-Dec-201116:14x86
Microsoft.reportviewer.common.resources.dll9.0.30729.5759204,80002-Dec-201117:34x86
Microsoft.reportviewer.common.resources.dll9.0.30729.5759245,76002-Dec-201118:23x86
Microsoft.reportviewer.common.resources.dll9.0.30729.5759208,89602-Dec-201118:43x86
Microsoft.reportviewer.common.resources.dll9.0.30729.5759208,89602-Dec-201118:58x86
Microsoft.reportviewer.common.resources.dll9.0.30729.5759212,99202-Dec-201119:13x86
Microsoft.reportviewer.common.resources.dll9.0.30729.5759208,89602-Dec-201119:26x86
Microsoft.reportviewer.common.resources.dll9.0.30729.5759208,89602-Dec-201119:41x86
Microsoft.reportviewer.common.resources.dll9.0.30729.5759188,41602-Dec-201119:56x86
Microsoft.reportviewer.common.resources.dll9.0.30729.5759188,41602-Dec-201120:13x86
Microsoft.reportviewer.common.resources.dll9.0.30729.5759221,18403-Dec-201100:51x86
Microsoft.reportviewer.webforms.dll9.0.30729.5759864,25602-Dec-201116:14x86
Microsoft.reportviewer.webforms.resources.dll9.0.30729.5759159,74402-Dec-201117:34x86
Microsoft.reportviewer.webforms.resources.dll9.0.30729.5759167,93602-Dec-201118:23x86
Microsoft.reportviewer.webforms.resources.dll9.0.30729.5759159,74402-Dec-201118:43x86
Microsoft.reportviewer.webforms.resources.dll9.0.30729.5759159,74402-Dec-201118:58x86
Microsoft.reportviewer.webforms.resources.dll9.0.30729.5759159,74402-Dec-201119:13x86
Microsoft.reportviewer.webforms.resources.dll9.0.30729.5759159,74402-Dec-201119:26x86
Microsoft.reportviewer.webforms.resources.dll9.0.30729.5759159,74402-Dec-201119:41x86
Microsoft.reportviewer.webforms.resources.dll9.0.30729.5759159,74402-Dec-201119:56x86
Microsoft.reportviewer.webforms.resources.dll9.0.30729.5759155,64802-Dec-201120:13x86
Microsoft.reportviewer.webforms.resources.dll9.0.30729.5759163,84003-Dec-201100:51x86
Microsoft.reportviewer.winforms.dll9.0.30729.5759344,06402-Dec-201116:14x86
Microsoft.reportviewer.winforms.resources.dll9.0.30729.575965,53602-Dec-201117:34x86
Microsoft.reportviewer.winforms.resources.dll9.0.30729.575969,63202-Dec-201118:23x86
Microsoft.reportviewer.winforms.resources.dll9.0.30729.575965,53602-Dec-201118:43x86
Microsoft.reportviewer.winforms.resources.dll9.0.30729.575965,53602-Dec-201118:58x86
Microsoft.reportviewer.winforms.resources.dll9.0.30729.575965,53602-Dec-201119:13x86
Microsoft.reportviewer.winforms.resources.dll9.0.30729.575965,53602-Dec-201119:26x86
Microsoft.reportviewer.winforms.resources.dll9.0.30729.575965,53602-Dec-201119:41x86
Microsoft.reportviewer.winforms.resources.dll9.0.30729.575961,44002-Dec-201119:56x86
Microsoft.reportviewer.winforms.resources.dll9.0.30729.575961,44002-Dec-201120:13x86
Microsoft.reportviewer.winforms.resources.dll9.0.307 29.575965,53603-Dec-201100:51x86
Reportviewer.exe9.0.30729.57592,305,11202-Dec-201116:27x86

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

WORKAROUND

To work around this issue, set the printer that you use to print the report as the default printer.

Properties

Article ID: 2637120 - Last Review: February 16, 2012 - Revision: 2.0
APPLIES TO
  • Microsoft Visual Studio 2008 Service Pack 1
Keywords: 
kbqfe kbhotfixserver kbfix kbexpertiseadvanced kbsurveynew KB2637120

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