Article ID: 263749 - View products that this article applies to.
This article was previously published under Q263749
On some keyboards, you must press the ALT key that is on the right side of your keyboard to generate many extended characters such as the at sign (@) or the backslash (\). For example, when you use a German keyboard, press and hold the ALT key that is on the right side of your keyboard and then press the Q key to type an at sign.
When you use an MS-DOS-based program in a Terminal Services session, any key that uses the ALT key that is on the right side of your keyboard as a qualifier does not generate any characters. However, when you use the same MS-DOS-based program locally, the program works.
When you work locally, the ALT key that is on the right side of your keyboard sends as a single keystroke from the ALT key that is on the right side of your keyboard to the program. When you run the same program in a Terminal Services session, the ALT key that is on the right side of your keyboard is translated into the CTRL+ALT key combination.
This key combination is not handled correctly by the Windows NT Virtual DOS Machine (NTVDM), which provides keyboard input to MS-DOS-based programs.
Microsoft Windows Server 2003It is easy to work around this problem in Windows Server 2003. Therefore, there is no hotfix available. To work around this problem, follow these steps:
Microsoft Windows 2000To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910The English-language version of this fix should have the following file attributes or later:
(http://support.microsoft.com/kb/260910/EN-US/ )How to Obtain the Latest Windows 2000 Service Pack
Date Time Version Size File name --------------------------------------------------------- 03/22/2000 09:26pm 5.0.2195.1333 221,968 Gdi32.dll 05/31/2000 03:45pm 5.0.2195.2096 379,152 User32.dll 06/21/2000 06:54pm 5.0.2195.2096 1,639,568 Win32k.sys 06/22/2000 05:27pm 5.0.2195.2096 242,960 Winsrv.dll
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 2.
For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/249149/EN-US/ )Installing Microsoft Windows 2000 and Windows 2000 Hotfixes
Article ID: 263749 - Last Review: February 20, 2007 - Revision: 4.3