SBS 2011: Exchange Management Console fails to load with error about ConsoleInitialize.ps1

Article ID: 2638006 - View products that this article applies to.
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SYMPTOMS

On SBS 2011, when you try to open Exchange Management Console, it may fail to load with the following error:

Initialization failed
The term 'ConsoleInitialize.ps1' is not recognized as the name of a cmdlet, function, script file, or operable program.

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2638005


The following error is recorded in Application Log, during the time of the issue:

Log Name: Application
Source: MSExchange RBAC
Date: 10/28/2011 5:00:14 AM
Event ID: 32
Task Category: RBAC
Level: Error
Keywords: Classic
User: N/A
Computer: MT-SBS2011.fourthcoffee.local
Description:(Process w3wp.exe, PID 11556) "Could not load missing script C:\Program Files\Microsoft\Exchange Server\V14\RemoteScripts\ConsoleInitialize.ps1. Exception: Access to the path 'C:\Program Files\Microsoft\Exchange Server\V14\RemoteScripts\ConsoleInitialize.ps1' is denied.."

CAUSE

This issue can occur if the MSExchangePowerShellAppPool is not configured to run under the LocalSystem Identity.

RESOLUTION

To resolve this issue, follow these steps:

1.) Open IIS Manager

2.) Go to Application Pools

3.) Open Advanced Settings for the MSExchangePowerShellAppPool

4.) Change the Identity to LocalSystem

5.) Stop and Start the Application Pool

6.) Do IISRESET /noforce
Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

Properties

Article ID: 2638006 - Last Review: November 11, 2011 - Revision: 2.0
APPLIES TO
  • Windows Small Business Server 2011 Standard
Keywords: 
KB2638006

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