Article ID: 2638333 - View products that this article applies to.
Binary Tree’s CMT for Coexistence software accesses the Availability service in Microsoft Exchange Server 2010 to retrieve free/busy information across forests. You may have problems viewing free/busy information between Lotus Notes and Microsoft Outlook 2010 when Binary Tree’s CMT for Coexistence software is used for cross-forest free/busy lookups. In this case, follow the steps in the "How to troubleshoot problems viewing free/busy information" section to troubleshoot problems.
How to troubleshoot problems viewing free/busy information
For more information about Binary Tree support, visit the following website:
http://www.binarytree.com/Support.aspxNote The troubleshooting process in this document covers all severity levels and issues that may affect you.
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