XCON: East European Extended Characters Lost in T.61 Content Conversion

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Article ID: 263898 - View products that this article applies to.
This article was previously published under Q263898
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SYMPTOMS

Users on a client computer that has regional settings set to one of the Eastern European values (such as Hungarian, or Croatian) may see either missing characters, or the wrong characters, where they are expecting characters from the extended character set.

CAUSE

The message has arrived over an X.400 Connector from a system that has sent the message in a T.61 (Teletex) body part. The message transfer agent (MTA) conversion code translates characters only from Code Page 850 (Western European) in this body part, so characters from Code Page 852 (Eastern European) are not translated correctly.

RESOLUTION

To resolve this problem, obtain the latest service pack for Exchange Server 5.5. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
191014 XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack

STATUS

Microsoft has confirmed that this is a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 4.

Properties

Article ID: 263898 - Last Review: October 20, 2013 - Revision: 3.1
APPLIES TO
  • Microsoft Exchange Server 5.5 Standard Edition
Keywords: 
kbnosurvey kbarchive kbbug kbexchange550presp4fix kbexchange550sp4fix kbfix kbqfe KB263898

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