Article ID: 2639956 - View products that this article applies to.
Consider the following scenario:
This issue occurs because the help link doesn’t work when setup.exe is launched directly under the volume root directory.
Instead of directly launch the setup.exe from DVD; You can launch the recovery wizard from the hard disk or USB drive.
1. Create a folder under the server hard drive or a USB drive, e.g. d:\temp
2. Copy all the contents (The whole DVD contents) to the newly created folder, keeping the same folder structures.
3. Launch the setup.exe from the folder.
(http://go.microsoft.com/fwlink/?LinkId=151500)for other considerations.