Print Preview is not accurate in Visio 2000 if there is no default printer available

Retired KB Content Disclaimer

View products that this article applies to.

This article was previously published under Q264068

SYMPTOMS

Print preview is not accurate if no default printer is available.

Back to the top

RESOLUTION

To resolve this problem, obtain Microsoft Visio 2000 Service Release 1 (SR-1).

To obtain SR-1, click the article number below to view the article in the Microsoft Knowledge Base:

263721 (http://support.microsoft.com/kb/263721/ ) Overview of the Visio 2000 Service Release 1 (SR-1) Update

To temporarily work around this problem, install a printer and make it your default printer.

To make a printer your default printer:

Click Start, point to Settings, and then click Printers.
Right-click the printer that you want to use as the default printer, and then click Set as Default Printer to place a check mark next to the Set as Default Printer command.

Back to the top

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was corrected in Microsoft Visio 2000 SR-1.

Back to the top

MORE INFORMATION

Steps to Reproduce the Behavior

Click Start, point to Settings, and then click Printers.
Right-click your default printer, and then click Delete.

NOTE: You can reinstall the printer and make it your default printer again later.
Start Visio.
Open a drawing.
On the File menu, click Print Preview.

Note that, depending on your screen resolution, either nothing is displayed or the top and bottom inch or two of the preview is clipped.

Back to the top

APPLIES TO

Microsoft Visio 2000 Standard Edition

Back to the top

kbprint kbtshoot KB264068

Back to the top

Retired KB Content Disclaimer

This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.

Back to the top