The text and line shadows may be printed incorrectly in Visio 2000

With certain printers, text and line shadows are printed incorrectly.

To resolve this problem, obtain Microsoft Visio 2000 Service Release 1 (SR-1).

To obtain SR-1, click the article number below to view the article in the Microsoft Knowledge Base: To temporarily work around this problem, set the printer driver to print text as graphics.

To set the printer driver to print text as graphics, follow these steps.

NOTE: Because there are several versions of Microsoft Windows, the following steps may be different on your computer. If they are, see your product documentation to complete these steps.

To set printing options for graphics:

1. Click Start, point to Settings, and then click Printers.
2. Right-click the icon for the printer that you are using, and then click Properties.
3. Click the Graphics tab.
   
   The setting that you change to print text as graphics depends on the type of printer that you have.

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.  This problem was corrected in Microsoft Visio 2000 SR-1.

Steps to Reproduce the Behavior

1. Create a diagram.
2. Select several shapes.
3. On the Format menu, click Shadow to apply a shadow to the selected shapes.
4. Print the drawing.
   
   On certain printers (such as the HP Laserjet 5M), note that the shadows are printed incorrectly.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.