Visio 2000 colors change when you change the Colors setting in Windows NT

View products that this article applies to.

This article was previously published under Q264087

SYMPTOMS

When you change the Colors setting in Microsoft Windows NT, the colors in Visio may change.

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RESOLUTION

To resolve this problem, obtain Microsoft Visio 2000 Service Release 1 (SR-1).

To obtain SR-1, click the article number below to view the article in the Microsoft Knowledge Base:

263721 (http://support.microsoft.com/kb/263721/ ) Overview of the Visio 2000 Service Release 1 (SR-1) Update

To temporarily work around this problem, quit and then restart Visio.

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was corrected in Microsoft Visio 2000 SR-1.

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MORE INFORMATION

Steps to Reproduce the Behavior

On a computer that is running Windows NT, click Start, point to Settings, click Control Panel, double-click Display, and then change the Colors setting to 256 Colors.
Start Visio 2000, select any template, and then add a few shapes to the page.
In Control Panel, change the Colors setting to True Color. Note that the colors in Visio change.

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