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Memory Problems with Certain Models of Dell Laptop Computers
Article ID: 264195 - View products that this article applies to.
This article was previously published under Q264195
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Certain models of Dell laptop computers may experience various system instabilities under certain conditions, ranging from blue-screen errors, to the system becoming unresponsive, or an inability to properly resume from the Suspend or the Standby mode.
Some system models have been found by the manufacturer to have a faulty memory module or memory circuit. The potentially affected systems are:
Latitude CPx H
Latitude CPi R
Latitude CPt C
Latitude CPi A
Latitude CS R
Dell has a utility that you can download to test the system memory (RAM) circuits of affected computers.
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Article ID: 264195 - Last Review: March 29, 2013 - Revision: 4.0