Cannot Select "Enable Digital CD Audio for this CD-ROM Device" Option

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Article ID: 264201
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Symptoms

You may not be able to click to select the Enable digital CD audio for this CD-ROM device check box on the Properties tab in Device Manager.

Cause

This behavior can occur if either of the following conditions is present:
  • You have VXD-based drivers installed for your sound card.
  • Your CD-ROM drive is known to have problems running sustained digital reads.

Resolution

To resolve this issue, use the appropriate method:
  • Upgrade your sound card drivers to Windows Driver Model (WDM) drivers.
  • Upgrade your CD-ROM to a drive that supports sustained digital reads.

More information

The following list contains CD-ROM drives that are known to have problems with Digital Audio Extraction:
Generic WDM
CD-912E/ATK

Acer
ACER_5X_CD-ROM
ACER_616A-003
ACER_SPEED-12X
ACER_CD-525E_2

ACER_24X/AKOX
E-IDE_CD-ROM_24X/AKOX_1 ATAPI___CD-ROM_SPEED-6X_6
ACER____CD-767E/SAS_____0
ACER____CD-910E/JAS_____0

Aztec
AZT_66801I_0

Compaq
COMPAQ_CRD-S311_1
COMPAQ_DVD-ROM_GD-2000_0
COMPAQ_PD-1_LF-1094C_B

Creative
CREATIVE_CD_620E
CREATIVECD1220E_1

Funai
FUNAI_E2650_1

Goldstar
GOLDSTARCD-ROM_GCD-R580B
GOLDSTARCD-ROM_GCD-R520B
GOLDSTARCD-ROM_CRD-8240B
GOLDSTARCRD-8160B_(CPQ)1
GOLDSTARCRD-8240B_______1
GOLDSTARCD-ROM_GCD-R542B1

HP
HP_CD-WRITER_6020_B

Hitachi
HITACHI_CDR-S100
HITACHI_GD-2000_0
HITACHI_CDR-7830_0
HITACHI_CDR-7830_2
HITACHI_CDR-7930
HITACHI_CDR-8130
HITACHI_DVD-ROM_GD-2000

Liteon
LITEON_CD-ROM_LTN222
LITEON_CD-ROM_LTN262_G

Matshita
MATSHITA_CD-ROM_CR-5850
MATSHITADVD-ROM_SR-8582
MATSHITACD-ROM_CR-581_0
MATSHITADVD-ROM_SR-85810

Mitsumi
MITSUMI_CD-ROM_!AE
MITSUMI_CD-ROM_!BA
MITSUMI_CD-ROM_!BE
MITSUMI_CD-ROM_!BG
MITSUMI_CD-ROM_!BS
MITSUMI_CD-ROM_!BZ
MITSUMI_CD-ROM_FX600T
MITSUMI_CD-ROM_FX240S_!B
MITSUMI_CR-2600TE_2

NEC
NEC_CD-ROM_DRIVE:253
NEC_CD-ROM_DRIVE:280
NEC_CD-ROM_DRIVE:2823
NEC_CD-ROM_DRIVE:286
NEC_CD-ROM_DRIVE:252
NEC_CD-ROM_DRIVE:2853
NEC_CD-ROM_DRIVE:4621
NEC_CD-ROM_DRIVE:2724
NEC_CD-ROM_DRIVE:2734
NEC_CD-ROM_DRIVE:2843
NEC_CD-ROM_DRIVE:5002
NEC_CD-ROM_DRIVE:5022

Philips
PHILIPS_CM207_1

Plextor
PLEXTOR_CD-ROM_PX-8XCS
PLEXTOR_CD-ROM_PX-4XCS
PLEXTOR_CD-ROM_PX-12TS
PLEXTOR_CD-ROM_PX-20TS_1
PLEXTOR_CD-ROM_PX-4XCH_1
PLEXTOR_CD-ROM_PX-6XCS_1
PLEXTOR_CD-ROM_PX-40TS_1
PLEXTOR_CD-R___PX-W422T1
PLEXTOR_CD-R___PX-R82T_1
PLEXTOR_CD-R___PX-W822T1

Ricoh
RICOH_MP6201S_2

Samsung
SAMSUNG_SCR-730

Sanyo
SANYO_CRD-254P_1

Sony
SONY_CD-ROM_CDU55E_1
SONY_CD-ROM_CDU77E
SONY_DVD-ROM_DDU100E
SONY_CD-ROM_CDU76E-S
SONY_CD-ROM_CDU76E-Q_1
SONY_DVD-ROM_DDU100E_1
SONY____CD-R___CRX110E__1

Teac
TEAC_CD-55E
TEAC_CD-512E
TEAC_CD-56E_0
TEAC_CD-220EA_0
TEAC CD-224E
TEAC CD-532E-B

Texel
TEXEL_CD-ROM_DM-XX24

Torisan
TORISAN_CD-ROM_CDR_S18_1

Toshiba
TOSHIBA_CD-ROM_XM-3501TA
TOSHIBA_CD-ROM_XM-3601TA
TOSHIBA_CD-ROM_XM-5702B2

Wearnes
WEARNES_CDD-1020
WEARNES_CDD-620_ERA_A
WEARNES_CDD-620_ERB_B

WPI
WPI_CDD-820_ERI_A
NOTE: The list of CD-ROM drives contained in this article was extracted from the Mscdrom.inf file, which is included with Windows Millennium Edition (Me).

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Article ID: 264201 - Last Review: June 19, 2014 - Revision: 4.0
Keywords: 
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