Cannot Select "Enable Digital CD Audio for this CD-ROM Device" Option

Article ID: 264201 - View products that this article applies to.
This article was previously published under Q264201
If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:
http://support.microsoft.com/default.aspx/w98?sid=460
(http://support.microsoft.com/?scid=http%3a%2f%2fsupport.microsoft.com%2fdefault.aspx%2fw98%3fsid%3d460)
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SYMPTOMS

You may not be able to click to select the Enable digital CD audio for this CD-ROM device check box on the Properties tab in Device Manager.
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CAUSE

This behavior can occur if either of the following conditions is present:
  • You have VXD-based drivers installed for your sound card.
  • Your CD-ROM drive is known to have problems running sustained digital reads.
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RESOLUTION

To resolve this issue, use the appropriate method:
  • Upgrade your sound card drivers to Windows Driver Model (WDM) drivers.
  • Upgrade your CD-ROM to a drive that supports sustained digital reads.
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MORE INFORMATION

The following list contains CD-ROM drives that are known to have problems with Digital Audio Extraction:
Generic WDM
CD-912E/ATK

Acer
ACER_5X_CD-ROM
ACER_616A-003
ACER_SPEED-12X
ACER_CD-525E_2

ACER_24X/AKOX
E-IDE_CD-ROM_24X/AKOX_1 ATAPI___CD-ROM_SPEED-6X_6
ACER____CD-767E/SAS_____0
ACER____CD-910E/JAS_____0

Aztec
AZT_66801I_0

Compaq
COMPAQ_CRD-S311_1
COMPAQ_DVD-ROM_GD-2000_0
COMPAQ_PD-1_LF-1094C_B

Creative
CREATIVE_CD_620E
CREATIVECD1220E_1

Funai
FUNAI_E2650_1

Goldstar
GOLDSTARCD-ROM_GCD-R580B
GOLDSTARCD-ROM_GCD-R520B
GOLDSTARCD-ROM_CRD-8240B
GOLDSTARCRD-8160B_(CPQ)1
GOLDSTARCRD-8240B_______1
GOLDSTARCD-ROM_GCD-R542B1

HP
HP_CD-WRITER_6020_B

Hitachi
HITACHI_CDR-S100
HITACHI_GD-2000_0
HITACHI_CDR-7830_0
HITACHI_CDR-7830_2
HITACHI_CDR-7930
HITACHI_CDR-8130
HITACHI_DVD-ROM_GD-2000

Liteon
LITEON_CD-ROM_LTN222
LITEON_CD-ROM_LTN262_G

Matshita
MATSHITA_CD-ROM_CR-5850
MATSHITADVD-ROM_SR-8582
MATSHITACD-ROM_CR-581_0
MATSHITADVD-ROM_SR-85810

Mitsumi
MITSUMI_CD-ROM_!AE
MITSUMI_CD-ROM_!BA
MITSUMI_CD-ROM_!BE
MITSUMI_CD-ROM_!BG
MITSUMI_CD-ROM_!BS
MITSUMI_CD-ROM_!BZ
MITSUMI_CD-ROM_FX600T
MITSUMI_CD-ROM_FX240S_!B
MITSUMI_CR-2600TE_2

NEC
NEC_CD-ROM_DRIVE:253
NEC_CD-ROM_DRIVE:280
NEC_CD-ROM_DRIVE:2823
NEC_CD-ROM_DRIVE:286
NEC_CD-ROM_DRIVE:252
NEC_CD-ROM_DRIVE:2853
NEC_CD-ROM_DRIVE:4621
NEC_CD-ROM_DRIVE:2724
NEC_CD-ROM_DRIVE:2734
NEC_CD-ROM_DRIVE:2843
NEC_CD-ROM_DRIVE:5002
NEC_CD-ROM_DRIVE:5022

Philips
PHILIPS_CM207_1

Plextor
PLEXTOR_CD-ROM_PX-8XCS
PLEXTOR_CD-ROM_PX-4XCS
PLEXTOR_CD-ROM_PX-12TS
PLEXTOR_CD-ROM_PX-20TS_1
PLEXTOR_CD-ROM_PX-4XCH_1
PLEXTOR_CD-ROM_PX-6XCS_1
PLEXTOR_CD-ROM_PX-40TS_1
PLEXTOR_CD-R___PX-W422T1
PLEXTOR_CD-R___PX-R82T_1
PLEXTOR_CD-R___PX-W822T1

Ricoh
RICOH_MP6201S_2

Samsung
SAMSUNG_SCR-730

Sanyo
SANYO_CRD-254P_1

Sony
SONY_CD-ROM_CDU55E_1
SONY_CD-ROM_CDU77E
SONY_DVD-ROM_DDU100E
SONY_CD-ROM_CDU76E-S
SONY_CD-ROM_CDU76E-Q_1
SONY_DVD-ROM_DDU100E_1
SONY____CD-R___CRX110E__1

Teac
TEAC_CD-55E
TEAC_CD-512E
TEAC_CD-56E_0
TEAC_CD-220EA_0
TEAC CD-224E
TEAC CD-532E-B

Texel
TEXEL_CD-ROM_DM-XX24

Torisan
TORISAN_CD-ROM_CDR_S18_1

Toshiba
TOSHIBA_CD-ROM_XM-3501TA
TOSHIBA_CD-ROM_XM-3601TA
TOSHIBA_CD-ROM_XM-5702B2

Wearnes
WEARNES_CDD-1020
WEARNES_CDD-620_ERA_A
WEARNES_CDD-620_ERB_B

WPI
WPI_CDD-820_ERI_A
NOTE: The list of CD-ROM drives contained in this article was extracted from the Mscdrom.inf file, which is included with Windows Millennium Edition (Me).
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Properties

Article ID: 264201 - Last Review: January 27, 2007 - Revision: 2.1
APPLIES TO
  • Microsoft Windows Millennium Edition
Keywords: 
kbprb KB264201
Retired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
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