The “Directory Services PKI Interactive - Win7 and Server2008R2” troubleshooter was designed to collect information interactively to help troubleshoot ADCS and PKI related issues.
This article describes the information that may be collected from a machine when running the
Directory Services PKI Interactive – Win7 and Server2008R2 troubleshooter.
Information Collected Event Logs (System and Application)Collapse this tableExpand this table
| Description | File Name |
| Event Logs (System and Application) | {Computername}_evt_Application.csv
{Computername}_evt_Application.evtx
{Computername}_evt_Application.txt
{Computername}_evt_System.csv
{Computername}_evt_System.evtx
{Computername}_evt_System.txt |
Event Logs (CAPI2)Collapse this tableExpand this table
| Description | File Name |
| Event Logs (CAPI2) | {Computername}_evt_CAPI2-Operational_evt_.csv
{Computername}_evt_CAPI2-Operational_evt_.evtx
{Computername}_evt_CAPI2-Operational_evt_.txt |
Problem Steps Recorder (PSR)Collapse this tableExpand this table
| Description | File Name |
| PSR logging (.zip) | IssueSteps.zip |
WinHTTPCollapse this tableExpand this table
| Description | File Name |
WinHTTP registry output
WinHTTP proxy settings | {Computername}_WinHTTP_reg_output.TXT
{Computername}_WinHTTP_netsh_proxy-settings.txt |
ADCSCollapse this tableExpand this table
| Description | File Name |
| CertUtil commands and Registry output for ADCS. | {Computername}_ADCS_CertUtil_CA.TXT
{Computername}_ADCS_CertUtil_CAExitRegistry.TXT
{Computername}_ADCS_CertUtil_CAPolicyRegistry.TXT
{Computername}_ADCS_CertUtil_CATemplates.TXT
{Computername}_ADCS_CertUtil_DBLocations.TXT
{Computername}_ADCS_CertUtil_DCInfo.TXT
{Computername}_ADCS_CertUtil_DSCerts.TXT
{Computername}_ADCS_CertUtil_DSCRLs.TXT
{Computername}_ADCS_CertUtil_DSTemplates.TXT
{Computername}_ADCS_CertUtil_PublishedCAs.TXT
{Computername}_ADCS_CertUtil_TCAInfo.TXT
{Computername}_ADCS_CertUtil_verifyntauth.TXT
{Computername}_ADCS_CertUtil_verifyroot.TXT
{Computername}_ADCS_reg_.TXT
{Computername}_ADCS_DCOM_reg_.TXT |
CertificatesCollapse this tableExpand this table
| Description | File Name |
| General Certificate information | {Computername}_Certificates-machinestore.TXT
{Computername}_Certificates-userstore.TXT
{Computername}_Certificates_reg_.TXT |
| Information about recently expired or soon-to-expire certificates. | ResultReport.xml |
CertUtil General InformationCollapse this tableExpand this table
| Description | File Name |
| CertUtil General Information | {Computername}_CertUtil_CSPList.TXT
{Computername}_CertUtil_dynamicfilelist.TXT
{Computername}_CertUtil_KeyContainerList.TXT
{Computername}_CertUtil_URLCache.TXT
{Computername}_CertUtil_UserKeyContainerList.TXT
{Computername}_CertUtil_verifykeys.TXT
{Computername}_CertUtil_view.TXT
{Computername}_CertUtil_viewAttrib.TXT
{Computername}_CertUtil_viewCRL.TXT
{Computername}_CertUtil_viewExt.TXT
{Computername}_CertUtil_viewLog.TXT
{Computername}_CertUtil_viewLogFail.TXT
{Computername}_CertUtil_viewQ.TXT
{Computername}_CertUtil_viewRev.TXT |
CryptographyCollapse this tableExpand this table
| Description | File Name |
| Cryptography registry key output | {Computername}_Cryptography_reg_.TXT |
Resultant Set of Policy (RSoP)Collapse this tableExpand this table
| Description | File Name |
| Resultant Set of Policy (RSoP) | {Computername}_GPResult.htm
{Computername}_GPResult.txt |
Internet ExplorerCollapse this tableExpand this table
| Description | File Name |
| Internet Explorer registry information | {Computername}_InternetExplorer_reg_output.TXT |
NDESCollapse this tableExpand this table
| Description | File Name |
| NDES output (Appcmd and Certutil) | {Computername}_NDES_appcmd-list-config.TXT
{Computername}_NDES_CertUtil_computerTemplateCache.TXT
{Computername}_NDES_CertUtil_userAllowedTemplates.TXT
{Computername}_NDES_CertUtil_userTemplateCache.TXT |
OCSPCollapse this tableExpand this table
| Description | File Name |
| OCSP Certutil output | {Computername}_OCSP_CertUtil_computerMyStore.TXT
{Computername}_OCSP_CertUtil_dump.TXT
{Computername}_OCSP_CertUtil_userMyStore.TXT |
SmartCardCollapse this tableExpand this table
| Description | File Name |
| SmartCard (Certutil) | {Computername}_SmartCard_CertUtil_CSPTest.TXT
{Computername}_SmartCard_CertUtil_SCinfo.TXT |
Software PublishingCollapse this tableExpand this table
| Description | File Name |
| Software Publishing | {Computername}_SoftwarePublishing_reg_.TXT |
Information Collected for the Advanced Version (all sections above plus the following)ETL Tracing (Network Capture, WinHTTP and WebIO)Collapse this tableExpand this table
| Description | File Name |
Netsh Trace: ETL (Network Capture, WinHTTP and WebIO ETL logging)
Netsh Trace: CAB | netshtrace-winhttp-webio.etl
netshtrace-winhttp-webio.cab |
ETL Logging (SChannel)Collapse this tableExpand this table
| Description | File Name |
| SChannel ETL Logging | {Computername}_SChannel_schannel.etl |
ETL Logging (SmartCard)Collapse this tableExpand this table
| Description | File Name |
| SmartCard ETL logging | {Computername}_SmartCard_basecsp.etl {Computername}_SmartCard_certprop.etl {Computername}_SmartCard_winsc.etl {Computername}_SmartCard_scardsvr.etl {Computername}_SmartCard_credprov.etl {Computername}_SmartCard_msclmd.etl |
References KB 973559 - Frequently asked questions about the Microsoft Support Diagnostic Tool (MSDT) for Windows 7
http://support.microsoft.com/kb/973559
(http://support.microsoft.com/kb/973559)
Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See
Terms of Use
(http://go.microsoft.com/fwlink/?LinkId=151500)
for other considerations.
Article ID: 2642485 - Last Review: August 8, 2012 - Revision: 7.0