Article ID: 264261 - Last Review: September 3, 2002 - Revision: 1.0

PPT2000: Debug Errors When You Try to View a Slide Sent as E-mail

This article was previously published under Q264261
Expand all | Collapse all

SYMPTOMS

When you receive a slide that was sent as an e-mail message, any animations that it has do not work. Also, you may receive the following error when you open the message:
A Runtime Error has occurred.
Do you wish to Debug?

Line: Line_number
Error: 'gid' is undefined
If you click No and then try to move or resize the e-mail message, you may receive the following error
A Runtime Error has occurred.
Do you wish to Debug?

Line: Line_number
Error: Object expected
where Line_number is the line number on which the error occurs in the message.

CAUSE

This behavior occurs if you have installed the Outlook E-mail Security Update. The Outlook E-mail Security Update provides additional levels of protection against malicious e-mail messages. The update changes the way that Outlook handles attachments and the way that Outlook can be controlled programmatically.

For additional information about this update, please see one of the following articles in the Microsoft Knowledge Base, depending on which version of Outlook you have:
262631  (http://support.microsoft.com/kb/262631/EN-US/ ) OL2000: Information About the Outlook E-mail Security Update
262617  (http://support.microsoft.com/kb/262617/EN-US/ ) OL98: Information About the Outlook E-mail Security Update
When PowerPoint sends a single slide as an e-mail message, it includes a script.js file attachment to automatically resize the slide image and to run any slide animations that have been applied to the slide. The Outlook E-mail Security Update prevents this script from running.

MORE INFORMATION

For more information about how other Microsoft Office products may be affected by the Outlook E-mail Security Update, please see one of the following articles in the Microsoft Knowledge Base, depending on which version of Outlook you have:
262634  (http://support.microsoft.com/kb/262634/EN-US/ ) OL2000: Known Issues with the Outlook E-mail Security Update
262618  (http://support.microsoft.com/kb/262618/EN-US/ ) OL98: Known Issues with the Outlook E-mail Security Update

APPLIES TO
  • Microsoft PowerPoint 2000 Standard Edition
Keywords: 
kbbug kbpending KB264261
 

Article Translations