Article ID: 264310 - Last Review: January 27, 2007 - Revision: 3.2

Send Page by E-mail Command Adds a Duplicate File Extension When You Send a File with Internet Explorer

This article was previously published under Q264310
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SYMPTOMS

After you send a file by using the Send page by e-mail command in Internet Explorer, the file may contain a duplicate file extension when you attach the file to an e-mail message from an e-mail client such as Microsoft Outlook Express.

CAUSE

This problem can occur because of an error in the way that the file name is passed to the e-mail client.

RESOLUTION

To resolve this problem, obtain the latest service pack for Internet Explorer version 5.01. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
267954  (http://support.microsoft.com/kb/267954/EN-US/ ) How to Obtain the Latest Internet Explorer 5.01 Service Pack

WORKAROUND

To work around this problem, rename the file attachment to its original file extension. To rename a file, right-click the file, type the new file name, and then press ENTER.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Internet Explorer version 5.01 Service Pack 2.

APPLIES TO
  • Microsoft Internet Explorer 5.01
Keywords: 
kbhotfixserver kbqfe kbbug kbfix kbie501presp2fix kbqfe KB264310
Retired KB ArticleRetired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
 

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