Cannot Wake Computer from Standby with USB

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View products that this article applies to.

This article was previously published under Q264386

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SYMPTOMS

After you insert and eject a 16-bit PC Card or ATA PC Card, your computer may not wake up from Standby mode if you use a Universal Serial Bus (USB) keyboard or mouse to wake the computer.

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WORKAROUND

Instead of using the USB keyboard or mouse, use the power switch on the computer to resume from Standby mode.

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

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MORE INFORMATION

This behavior is known to occur on some NEC and Fujitsu computers.

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APPLIES TO

Microsoft Windows Millennium Edition

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kbhotfixserver kbqfe kbhardware kbpowerman kbprb KB264386

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Retired KB Content Disclaimer

This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.

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