Article ID: 264601 - Last Review: January 27, 2007 - Revision: 4.1

You receive the "An error (928) occurred during the action ungroup" error message when you ungroup an imported AutoCAD drawing in Visio 2000

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SYMPTOMS

When you ungroup an AutoCad drawing that you imported into Visio, you may receive the following error message:
An error (928) occurred during the action ungroup
???
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CAUSE

The error occurs because you must first convert the AutoCAD drawing to the Visio format before you can ungroup it.
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RESOLUTION

Convert the AutoCAD drawing to the Visio format before ungrouping it.

To convert an AutoCAD drawing:
  1. Right-click the AutoCAD drawing, point to CAD Drawing Object, and then click Convert.

    The Convert Wizard dialog box appears.
  2. Click either the Unselect All button and then select individual layers by holding down the CTRL key, or click Select All.
  3. Click Next.
  4. Click either Delete Selected DWG Layers, Hide the Selected Layers or Levels, or Delete All Layers or Levels.
  5. Click Next.
  6. Specify how you would like to convert dimensions by selecting either Convert into Visio's Dimension Shapes to update dimensions when you resize the associated Visio shape or Convert into Lines and Text to preserve the CAD formatting.
  7. Click Finish.

    Visio converts the objects on the selected layers or levels into Visio shapes.
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MORE INFORMATION

For more information about how to troubleshoot similar issues, click the following article numbers to view the articles in the Microsoft Knowledge Base:
281750   (http://support.microsoft.com/kb/281750/ ) Steps for AutoCAD users to follow to reduce conversion problems with DWG files
305539  (http://support.microsoft.com/kb/305539/ ) CAD drawing inserted into an embedded Visio drawing appears as black X
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APPLIES TO
  • Microsoft Visio 2000 Enterprise Edition
  • Microsoft Visio 2000 Professional Edition
  • Microsoft Visio 2000 Standard Edition
  • Microsoft Visio 2000 Technical Edition
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Keywords: 
kberrmsg KB264601
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Retired KB ArticleRetired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
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