A user does not receive an invitation when added to a distribution list that is a member of a chat room in Office Communications Server 2007 R2 Group Chat

Article ID: 2647096 - View products that this article applies to.
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SYMPTOMS

Consider the following scenario:
  • You enable user A and user B for Microsoft Office Communications Server 2007 R2.
  • User A is not added to any Group Chat room. User B is added to a Group Chat room.
  • You add a distribution list (DL) as a member to an Office Communications Server 2007 R2, Group Chat room. You enable this chat room to send invitations to new members.
  • You add both user A and user B to the DL.
  • Both user A and user B sign in to Group Chat.
In this scenario, user B receives the invitation but user A does not.

CAUSE

This issue occurs because of an automatic directory synchronization issue. The DL is not assigned a prinID. Therefore, the server does not detect the users in the DL and does not send the invitation.

Note The term DL can refer to a distribution list, security group, organizational unit and so on. 

RESOLUTION

To resolve this issue, install the following cumulative update:
2647090 Description of the cumulative update for Office Communications Server 2007 R2 Group Chat server: January, 2012


Properties

Article ID: 2647096 - Last Review: January 19, 2012 - Revision: 1.0
APPLIES TO
  • Microsoft Office Communications Server 2007 R2 Group Chat
Keywords: 
kbqfe kbsurveynew kbfix kbexpertiseinter KB2647096

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