Article ID: 2648667 - View products that this article applies to.
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This step-by-step article describes how to export contacts from Microsoft Outlook 2011 for Mac to Microsoft Exchange Online by using Microsoft Outlook Web App in a Microsoft Office 365 environment.
ScenarioA user sets up a profile in Outlook 2011 for Mac to connect to his or her Exchange Online mailbox in Office 365. However, external contacts aren't synced with Exchange Online. This occurs because external contacts must be exported from Outlook 2011 for Mac and then imported to Outlook Web App. However, the existing method to export contacts from Outlook 2011 for Mac is to use a text-delimited file, and this file type isn't supported in Office 365.
ProcedureTo export contacts from Outlook 2011 for Mac to Exchange Online by using Outlook Web App, follow these steps.
Step 1: Export the contacts from Outlook 2011 for Mac
Step 2: Open the contacts by using Excel 2011 for Mac
Step 3: Export the contacts to a .csv file by using Excel 2011 for Mac
Step 4: Import the contacts to Outlook Web App
For more information about how to import contacts, go to the following Microsoft website:
Import ContactsStill need help? Go to the Office 365 Community
Article ID: 2648667 - Last Review: September 3, 2013 - Revision: 9.0