Office applications are slow to display newly inserted graphics

Article ID: 2649183 - View products that this article applies to.
Expand all | Collapse all


After you insert an item such as a picture or chart in an Office file, such as a Word document or an Excel spreadsheet, the application takes an unusually long time to display the changed file content


This behavior may occur when the system is low on resources. You can improve the performance by freeing additional system memory (RAM); this is most often accomplished by restarting the computer. However, this is inconvenient.


To have us fix this problem for you, go to the "Fix it for me" section. If you prefer to fix this problem yourself, go to the "Let me fix it myself" section.

Fix it for me

To fix this problem automatically, click the Fix it button or link. Then click Run in the File Download dialog box, and follow the steps in the Fix it wizard.

Collapse this imageExpand this image
assets fixit1
Fix this problem
Microsoft Fix it 50855
Collapse this imageExpand this image
assets fixit2

  • This wizard may be in English only. However, the automatic fix also works for other language versions of Windows.
  • If you are not on the computer that has the problem, save the Fix it solution to a flash drive or a CD and then run it on the computer that has the problem.

Then, go to the "Did this fix the problem?" section.

Let me fix it myself

To avoid frequently restarting the computer, we can make a small modification to the Windows Registry to assist in freeing system resources occupied by library (*.dll) files when a program is closed:

  1. Go to the Start Menu and run REGEDIT.exe (Registry Editor)
  2. For 32-bit operating systems, navigate to:
    For 64-bit operating systems, navigate to:
  3. In the right pane, right-click and point to New and then select DWORD (32-bit) Value
  4. Change the Value name to AlwaysUnloadDLL and then press Enter.
  5. Double-click the AlwaysUnloadDLL item, change the Value Data to 1 and then click Ok to save.

Did this fix the problem?

  • Check whether the problem is fixed. If the problem is fixed, you are finished with this section. If the problem is not fixed, you can contact support.
  • We would appreciate your feedback. To provide feedback or to report any issues with this solution, please leave a comment on the "Fix it for me" blog or send us an email message.

More information

Normally, when we end the processes of an application, some of the related shared library (*.dll) files may still occupy system resources
Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.


Article ID: 2649183 - Last Review: September 3, 2013 - Revision: 4.0
Applies to
  • Microsoft Office Standard 2010
  • Microsoft Office Home and Student 2010
  • Microsoft Office Home and Business 2010
  • Microsoft Office Professional 2010
  • Microsoft Office Professional Plus 2010
  • Microsoft Office Professional Plus 2010 Home Use Program
kbfixme kbmsifixme KB2649183

Give Feedback


Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from