Article ID: 2650135 - View products that this article applies to.
Not sure what release of Office 365 you're using? Go to the following Microsoft website:
Am I using Office 365 after the service upgrade?
When you create an alert in Microsoft SharePoint Online in Microsoft Office 365 for enterprises pre-upgrade, you receive the following error message:
You do not have an email address. Alert has been created successfully but you will not receive notifications until valid email or mobile address has been provided in your profile.
To resolve this issue, configure SharePoint Online to enable users to configure their email address within their My Site profile and configure the changes to replicate to the sites. As a Global Administrator for the Office 365 service, follow these steps:
This error occurs because there's no email address associated with the SharePoint Online user profile. This error occurs most frequently when the user doesn't have a Microsoft Exchange Online license assigned to their account.
Still need help? Go to the Office 365 Community