FP2000: Mail Form Does Not Send E-Mail from a Disk-Based FrontPage Web

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This article was previously published under Q265072

SYMPTOMS

When you attempt to configure a Microsoft FrontPage 2000 form to return results through e-mail, you may receive the following error message:

This form is being created on a Disk-Based Web, or the FrontPage Server Extensions have not been configured to send e-mail. Please direct your system administrator or Internet Service Provider to the instructions in "Setting up E-mail Options on Windows" or "Setting up E-mail Options on UNIX" in the Server Extensions Resource Kit. For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

310931 (http://support.microsoft.com/kb/310931/EN-US/ ) FPSE2000: Where to Find the FrontPage 2000 Server Extensions Resource Kit (SERK)

Would you like to remove the e-mail recipient?

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CAUSE

This behavior can occur if you use a disk-based FrontPage Web on your local computer to test your form before you publish the Web to a Web server. This behavior occurs because server extensions e-mail forms do not work on a disk-based Web.

Some FrontPage components, referred to as browse-time components, interact with a Web server and do not function when you create a disk-based Web. Browse-time components function only when you use the Hypertext Transfer Protocol (HTTP) to browse to a Web server on which you have installed Microsoft FrontPage Server Extensions.

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RESOLUTION

To resolve this issue, open the disk-based Web in FrontPage, and then publish to a Web server with FrontPage Server Extensions installed.

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If You Have Pages with an ASP File Extension

Publish Active Server Pages (ASP) pages to one of the following server configurations:

Microsoft Internet Information Services (IIS) 5.0 for Microsoft Windows 2000.
Microsoft Internet Information Server 4.0 for Microsoft Windows NT Server 4.0.
Peer Web Services for Windows NT Workstation 4.0.
Microsoft Personal Web Server version 4.0 for Microsoft Windows 95 and Microsoft Windows 98, or an earlier version that has the ASP engine installed.

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If You Use Browse-Time Components

You can enable FrontPage browse-time components by publishing your disk-based Web to an HTTP server.

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MORE INFORMATION

The following is a list of features that require a Web server:

Active Server Pages
Discussion Form Handler
Database Results Wizard (creates ASP pages)
Hit Counter
Registration Form Handler
Save Results Form Handler
Dynamic Table of Contents
Search Form

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REFERENCES

For additional information about FrontPage and disk-based Webs, click the article number below to view the article in the Microsoft Knowledge Base:

206154 (http://support.microsoft.com/kb/206154/EN-US/ ) FP2000: Some FrontPage Components Do Not Work on Disk-Based Webs

For additional information about forms for e-mail, click the article number below to view the article in the Microsoft Knowledge Base:

196489 (http://support.microsoft.com/kb/196489/EN-US/ ) FP2000: How to Set Up Forms for E-mail on Internet Information Server

For more information about server extensions, click Microsoft FrontPage 2000 Help on the Help menu, type server extensions in the Office Assistant or the Answer Wizard, and then click Search to view the topic.

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