You receive a "<Filename> cannot be accessed...may be read-only" error message when you attempt to save a file in Excel 2000

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Article ID: 265103 - View products that this article applies to.
This article was previously published under Q265103
Warning This information is preliminary and has not been confirmed or tested by Microsoft. Use only with discretion.
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SYMPTOMS

When you try to save a file, the following error message may appear:
Filename cannot be accessed. The file may be read-only, or you may be trying to access a read-only location. Or, the server the document is stored on may not be responding.
where Filename is the name of the file you are attempting to save.

NOTE: This error does not occur when you originally create the file or click Save As; it only occurs when you modify the existing file and then click Save.

CAUSE

This error message appears if all of the following conditions are true:
  • You are saving from a computer running either Windows NT 4.0 Workstation or Windows NT 4.0 Server.

    -or-

  • You are opening and saving an Excel workbook directly to a network share on a computer running Windows NT 4.0 Server.

    -or-

  • The Windows NT Server computer is running Inoculan for Windows NT 4.0 from Computer Associates.

    -or-

  • Inoculan is set to "Monitor Outgoing Files" or "Monitor Both Directions".

RESOLUTION

If you are experiencing this issue, there is an update available from Computer Associates. Please refer to the following Web site for more information about how to obtain this update:
http://supportconnect.ca.com/sc/index.jsp
Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Properties

Article ID: 265103 - Last Review: July 27, 2004 - Revision: 3.1
APPLIES TO
  • Microsoft Excel 2000 Standard Edition
Keywords: 
kberrmsg kbprb kbupdate kbsavefile KB265103

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