Article ID: 2651177 - View products that this article applies to.
You try to set up the IP address for your website in Office 365 Small Business. But when you click Check now on the "Make sure people can still get to your website" page, you receive the following error message:
This doesn't look like the right IP address for http://www.YourDomainName.com
Contact the company that hosts your website and ask them to confirm this is the right IP address.
To resolve this issue, follow these steps:
This issue occurs if the IP address for your website doesn't match the website domain.
Note After you click Check now, an Nslookup operation is performed on the pointer (PTR) resource record to check whether the IP address matches the website domain that you entered.
For more information about how to add custom DNS records when Office 365 is managing DNS for your Office 365 Small Business organization:
Add or edit custom DNS records in Office 365
Still need help? Go to the Office 365 Community