OL2000: (CW) Corporate Workgroup LDAP Service Does Not Support SSL

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Article ID: 265150 - View products that this article applies to.
This article was previously published under Q265150
This article has been archived. It is offered "as is" and will no longer be updated.
NOTE: The procedures in this article only apply if you have installed Outlook with the Corporate or Workgroup option. With this option, you can use Messaging Application Programming Interface (MAPI) services. To determine your installation type, click About Microsoft Outlook on the Help menu. If you have the Corporate or Workgroup installation, you see "Corporate or Workgroup".
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SYMPTOMS

The Lightweight Directory Access Protocol (LDAP) service for Outlook 2000 Corporate Workgroup (CW) does not support Secure Sockets Layer (SSL) for secure connections.

RESOLUTION

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language. The English version of this fix is available as a patch and should have the following file attributes or later:
   File name          Type of Setup Size     Date
   --------------------------------------------------------------------
   Outlook.msp        Client Setup  2377728  October 3, 2000 7:54:08 PM
   Outlook_Admin.msp  Admin Setup   7033344  October 3, 2000 7:56:24 PM
				

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Properties

Article ID: 265150 - Last Review: October 20, 2013 - Revision: 3.4
APPLIES TO
  • Microsoft Outlook 2000 Standard Edition
Keywords: 
kbnosurvey kbarchive kbautohotfix kbhotfixserver kbqfe kbbug kbfix kboffice2000presr2fix kbqfe KB265150

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