Article ID: 2652021 - View products that this article applies to.
The Office 365 Integration Module (OIM) for Windows Small Business Server 2011 Essentials (SBS 2011 Essentials) does not work as expected. For example, you may experience one or more of the following symptoms:
This issue may occur for one or more of the following reasons:
To resolve this issue, follow these steps:
Step 1: Make sure that the OIM is installed and set up correctlyFor more information, visit the following Microsoft website:
Integrating Office 365 with Windows Small Business Server 2011 Essentials
Step 2: Troubleshoot the Office 365 administrator account that is used to set up the OIM
Step 3: Check that the Microsoft Online Services Sign-In Assistant is running
Step 4: Determine whether the administrative tasks that you want to perform in the OIM can be performed in the Office 365 portal
For more information about the OIM for SBS 2011 Essentials, visit the following Microsoft website:
Windows Small Business Server 2011 Essentials Online Help
Still need help? Go to the Office 365 Community
(http://community.office365.com/)website or the Windows Azure Active Directory Forums
Article ID: 2652021 - Last Review: October 31, 2013 - Revision: 17.0
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