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You receive a script error and are unable to print from Internet Explorer 9
Article ID: 2652062 - View products that this article applies to.
You may receive a script error similar to the following when trying to print a webpage from Internet Explorer 9.
Note: Line number may be different.
If you have problems printing in Internet Explorer and are not getting a script error, see Unable to print or view the print preview of a webpage in Internet Explorer.
An error has occurred in the script on this page.
Line : 2053
Error : Invalid procedure call or argument.
You can get this error if your printer driver is outdated, incompatible, or corrupt. To fix this, follow the steps in the resolution section below.
To fix this, download and install the latest drivers for your printer. There are three ways to find and install the latest printer driver. Use the steps below starting with the first step. If that step doesn't work, go to the next step.
Disconnect, and then reconnect your printer to your PC
Update your printer drivers using Windows UpdateYou might need to set Windows Update to automatically download and install recommended updates. Installing any important, recommended, and optional updates can update system features and other software that might help to fix your printer problems. To update to the latest printer driver for your printer using Windows Update, click the link specific to your version of Windows and follow the steps in the that article:
Find and install printer drivers in Windows 7
Find and install printer drivers in Windows Vista
If updating your printer driver using Windows Update did not solve the issue, continue to the next step.
Update your printer drivers from the device manufacturerIf your printer came with a disk, that disk might contain software that installs a driver for your printer. If your printer did not come with software, it may be necessary to go to the manufacturer's website to locate, download and install the latest printer driver for your printer.
If all methods in "Resolution" Section still cannot solve the issue, try the following workaround methods.
Method 1 Print using Internet Explorer 9 (32bit) instead of Internet Explorer 9(64bit)
Method 2 Print using Run as administator for Internet Explorer
For information on how to troubleshoot other script errors in Internet Explorer, see How to troubleshoot script errors in Internet Explorer on Windows-based computers