"Microsoft Word has stopped working" error when you close Word 2010 or Word 2007

Article ID: 2654846 - View products that this article applies to.
Expand all | Collapse all

On This Page

Collapse this imageExpand this image
sbs_small
This is a step-by-step
(http://support.microsoft.com/)
article.
Back to the top | Give Feedback

SYMPTOMS

Each time you close Office Word, you receive the following error message: 
Microsoft Word has stopped working

Collapse this imageExpand this image


Back to the top | Give Feedback

RESOLUTION

Certain add-ins in Word might cause the problem. To resolve this problem, try the following method.

Word 2010

  1. Start Word 2010, click File, and then click Options.

    Collapse this imageExpand this image


  2. Click Add-Ins, and then click Go.

    Collapse this imageExpand this image


  3. Clear the Send to Bluetooth check box, and then click OK.

    Collapse this imageExpand this image


  4. If the problem still occurs, try disabling other add-ins to troubleshoot the problem.

Word 2007

  1. Click the Office button, and then click Word Options

    Collapse this imageExpand this image


  2. Click Add-Ins, click Go.

    Collapse this imageExpand this image


  3. Clear the Send to Bluetooth, and then click OK.

    Collapse this imageExpand this image


  4. If the problem still occurs, try disabling other add-ins to troubleshoot the problem.




Back to the top | Give Feedback
Your opinion is important to us! Do not hesitate to tell us what you think of this article using the comment field located at the bottom of the document. This will allow us to improve the content. Thank you in advance!
Back to the top | Give Feedback

Properties

Article ID: 2654846 - Last Review: March 29, 2012 - Revision: 4.0
APPLIES TO
  • Microsoft Word 2010
  • Microsoft Office Word 2007
Keywords: 
kbprb kbtshoot kbexpertisebeginner kbstepbystep kbgraphxlink KB2654846
Back to the top | Give Feedback

Give Feedback

 
Back to the topBack to the top