Article ID: 265509 - View products that this article applies to.
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Your computer may stop responding (hang) during startup from a hard disk that uses the NTFS file system if the System hive file is too large. The System hive file is located in the %SystemRoot%\System32\Config folder.
Ntldr loads various drivers and system files into memory during an early phase of startup. The System hive is usually the biggest file that is loaded and is likely to be fragmented because it is modified often.
If the System hive file is too fragmented, it is not loaded from an NTFS volume, and the computer hangs. This problem does not occur on volumes that use the FAT or FAT32 file system.
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910The English version of this fix should have the following file attributes or later:
(http://support.microsoft.com/kb/260910/EN-US/ )How to Obtain the Latest Windows 2000 Service Pack
Date Time Size File name -------------------------------------- 07/18/2000 05:15p 213,904 Ntldr
Method 1Windows 2000 Recovery Console provides basic commands for manipulating files. You can use Recovery Console to recover from this situation. For additional information about using Recovery Console, click the article number below to view the article in the Microsoft Knowledge Base:
229716To recover from this situation with Recovery Console:
(http://support.microsoft.com/kb/229716/EN-US/ )Description of the Windows 2000 Recovery Console
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 2.
For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/249149/EN-US/ )Installing Microsoft Windows 2000 and Windows 2000 Hotfixes
Article ID: 265509 - Last Review: October 20, 2013 - Revision: 3.3
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