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Error message when you try to synchronize a Dynamics CRM 4.0 client to Outlook: "An unknown error occurred while synchronizing data to Outlook"
Article ID: 2655130 - View products that this article applies to.
You may receive the following error message when you try to synchronize Microsoft Outlook with a Microsoft Dynamics CRM 4.0 Citrix client:
An unknown error occurred while synchronizing data to Outlook.
This issue occurs because, by default, Microsoft SQL Server CE does not support mapped drives.
Note SQL Server CE requires UNC paths.
To resolve this issue, follow these steps:
For more information about the Microsoft.crm.se.orgdborgsettingstool.exe tool, see the following article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/2479288/en-us/ )A new tool that retrieves and changes the Organization level settings in Microsoft Dynamics CRM 4.0 configurations is available