Article ID: 266005 - Last Review: November 3, 2000 - Revision: 1.0 Works Suite 2001: How to Install ActiveSyncThis article was previously published under Q266005 SYMPTOMS
When you attempt to synchronize a Microsoft Windows CE device with a Microsoft Works Suite program, a message appears telling you to first install ActiveSync 3.0, but there are no instructions stating how to install ActiveSync.
CAUSE
This behavior occurs because ActiveSync is needed to synchronize a Windows CE device with a Works Suite program, but ActiveSync is not installed with Works Suite.
RESOLUTION
ActiveSync is provided with most Windows CE devices and complete instructions are normally included on the compact disc that is provided with the device. If ActiveSync is not provided with your Windows CE device or you want to use the most current version of ActiveSync, you can download the ActiveSync program from the Microsoft Download center. To use the Microsoft Download center and install ActiveSync, follow these steps:
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