Article ID: 266305 - Last Review: May 21, 2007 - Revision: 3.1 Canceling multiple file downloads on a large file causes Internet Explorer to stop respondingThis article was previously published under Q266305 On This PageSYMPTOMS If a Web server uses the "Content-disposition: attachment"
HTTP header to force a file download, and the user cancels the download 2 or 4
times from the Save As dialog box, Internet Explorer appears to stop responding ("hang")
during the next attempt to download the file. The download indicator in the
upper-right corner of the browser continues to advance for 15 minutes before
the browser renavigates to an error page that indicates that the download was
unsuccessful. After this, Internet Explorer will not respond to any attempt to
access that Web site. This problem occurs consistently only with large files or slow connections. CAUSE In this specific scenario, Internet Explorer strands a
connection to the Web server. This connection won't be reused or closed until
Internet Explorer is closed. Because of the HTTP-enforced, per-server
connection limit, after 2 or 4 connections are stranded, Internet Explorer is
no longer able to create new connections to the server and will time out
waiting for one of the stranded connections to close. RESOLUTIONTo resolve this
problem, obtain the latest service pack for Internet Explorer version 5.5. For
additional information, click the following article number to view the article
in the Microsoft Knowledge Base: 276369
(http://support.microsoft.com/kb/276369/EN-US/
)
How to Obtain the Latest Internet Explorer 5.5 Service Pack
STATUSMicrosoft has confirmed that this is a
problem in Internet Explorer 5.5.
This problem was first
corrected in Internet Explorer version 5.5 Service Pack
1. MORE INFORMATIONSteps to Reproduce Behavior
REFERENCES For additional
information, click the following article number to view the article in the
Microsoft Knowledge Base: 183110
(http://support.microsoft.com/kb/183110/
)
WinInet Limits Connections Per Server
For more information about developing Web-based solutions for Microsoft Internet Explorer, visit the following Microsoft Web sites: http://msdn.microsoft.com/ie/ (http://msdn.microsoft.com/ie/) APPLIES TO
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